Privacy Policy for Mosaic AI Story Maker

Introduction

Mosaic AI Story Maker ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App").

Information We Collect

Personal Information

• Name and Email: When you create an account or sign in using Google/Apple
• Child Information: Name, gender, age group, and hobbies for story personalization
• Profile Data: User preferences and settings
• Payment Information: Processed securely through Stripe (we do not store payment details)

Usage Information

• Story Content: AI-generated stories and user preferences
• App Usage: Features used, time spent, and interaction patterns
• Device Information: Device type, operating system, and app version
• Audio Data: Voice recordings for text-to-speech features (processed in real-time)

Automatically Collected Information

• Log Data: App crashes, performance metrics, and error reports
• Analytics: Usage statistics and app performance data
• Cookies and Similar Technologies: For app functionality and personalization

How We Use Your Information

Primary Uses

• Story Generation: Create personalized AI-generated stories for children
• Account Management: Maintain your user account and preferences
• App Functionality: Provide core features like story creation, sharing, and audio playback
• Payment Processing: Handle subscription and credit purchases through Stripe

Secondary Uses

• Improvement: Enhance app features and user experience
• Support: Provide customer service and technical support
• Communication: Send important updates and notifications
• Analytics: Understand app usage patterns and optimize performance

Information Sharing and Disclosure

We Do NOT Share Personal Information With:

• Third-party advertisers
• Data brokers
• Marketing companies
• Social media platforms (except when you explicitly choose to share)

We May Share Information With:

• Service Providers: Trusted partners who help us operate the app (e.g., Stripe for payments, OpenAI for AI services)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In case of merger, acquisition, or sale of assets

Data Security

Security Measures

• Encryption: All data is encrypted in transit and at rest
• Secure Storage: User data is stored on secure, encrypted servers
• Access Controls: Limited access to personal information on a need-to-know basis
• Regular Audits: Ongoing security assessments and updates

Payment Security

• Payment processing handled by Stripe (PCI DSS compliant)
• We do not store credit card information
• All financial transactions are encrypted and secure

Children's Privacy

COPPA Compliance

• We do not knowingly collect personal information from children under 13
• Parents/guardians must create accounts and provide consent
• Child information is used solely for story personalization
• Parents can review, modify, or delete child information at any time

Special Protections

• Child data is not used for advertising or marketing
• No behavioral tracking of children
• Limited data collection for essential app functionality only

Data Retention

How Long We Keep Data

• Account Information: Until account deletion or 2 years of inactivity
• Story Content: Until manually deleted by user or account closure
• Usage Data: Up to 2 years for analytics and improvement purposes
• Payment Records: As required by law (typically 7 years)

Data Deletion

• Users can delete their accounts and all associated data
• Deleted data is permanently removed from our systems
• Some data may be retained for legal compliance purposes

Your Rights and Choices

Access and Control

• View Data: Access your personal information through the app
• Update Information: Modify your profile and preferences
• Delete Account: Remove your account and all associated data
• Data Portability: Request a copy of your data

Communication Preferences

• Email Notifications: Opt out of promotional emails
• Push Notifications: Control app notifications in device settings
• Marketing Communications: Unsubscribe from marketing messages

Third-Party Services

Integrated Services

• Google Sign-In: Authentication and account creation
• Apple Sign-In: iOS authentication
• Stripe: Payment processing and subscription management
• OpenAI: AI story generation services
• Google Gemini: Enhanced AI capabilities

Third-Party Privacy Policies

• Google: https://policies.google.com/privacy
• Apple: https://www.apple.com/privacy/
• Stripe: https://stripe.com/privacy
• OpenAI: https://openai.com/privacy

International Data Transfers

Data Processing Locations

• Your data may be processed in the United States and other countries
• We ensure appropriate safeguards for international transfers
• Data processing complies with applicable privacy laws

Changes to This Privacy Policy

Updates

• We may update this Privacy Policy periodically
• Material changes will be communicated through the app or email
• Continued use of the app constitutes acceptance of updated terms

Notification Methods

• In-app notifications for significant changes
• Email notifications for material updates
• Updated policy posted on our website

Contact Information

Privacy Questions

• Email: support@mosaicai.in
• Support: Available through the app's support feature
• Address: [Your Business Address]

Data Protection Officer

• Email: support@mosaicai.in
• Response Time: Within 30 days of inquiry

Legal Basis for Processing (GDPR)

Lawful Basis

• Consent: For optional features and marketing communications
• Contract Performance: For app functionality and service delivery
• Legitimate Interest: For app improvement and analytics
• Legal Obligation: For compliance with applicable laws

California Privacy Rights (CCPA)

Your Rights

• Right to Know: What personal information we collect and how we use it
• Right to Delete: Request deletion of your personal information
• Right to Opt-Out: Opt out of the sale of personal information (we do not sell personal information)
• Right to Non-Discrimination: We will not discriminate against you for exercising your rights

Additional State Privacy Rights

Other Jurisdictions

• We comply with applicable state privacy laws
• Additional rights may apply based on your location
• Contact us for information about your specific rights

Effective Date

This Privacy Policy is effective as of December 2024 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.